FierroTech Technology solutions for the hospitality industry Providing the hospitality industry with managed services and vetting new technologies and applications GET IN TOUCH

Who We Are

Fierro Tech is a technology services firm focused on providing the hospitality industry with managed services and vetting new technologies and applications.

With a managed service contract, Fierro Tech maintains hospitality clients existing software, servers, and other tech infrastructure. We focus on keeping our clients systems running smoothly so they can focus on taking care of their guests.

Fierro Tech also provides project based services for new implementations of POS and other applications critical for the hospitality industry.

Network of Partners

With a network of partners in software, hosting partners, infrastructure firms and data transport providers, we can lift the burden of hospitality operators of finding the best solutions out there.

Also, we are adept at vetting and conducting proof of concepts for new solutions targeted at this vertical so all our clients can benefit without having to do the work themselves.


Fierro Tech operates transparently and provides best in class pricing of managed services without conflict of kickback commissions from 3rd parties. We stay neutral on platforms and technologies and are always a a rabid advocate for our clients.

Our Team

And finally, we provide all these service with a team that is guest and customer centric. They have the technical capabilities required and the empathy and care for our clients. They have the truly authentic hospitality character to take exceptional care of the clients and their guests.

Want to learn more? Click on the button and get in touch!

Our Founder – Chad Mackay

Chad is a Principal/Founder of Fierro Tech, LLC and President of El Gaucho Hospitality, which includes five successful properties. Each is based on Paul’s original vision and is designed to present guests with a unique, unparalleled service encounter—one in which every single detail is considered an essential element to the overall experience.

Since joining his father and El Gaucho founder, Paul Mackay in 2003, the two worked together to build a special place for people to celebrate their lives. Chad develops strategic direction For EGH to promote continual growth and expansion. His primary responsibilities include day-to-day business operations, focusing on developing the company’s people and structure and continuing to foster the El Gaucho legacy of service to our guests and community. As a dedicated member of the Seattle community, Chad is active in the Washington State Restaurant Association and is currently the Finance Chair for Visit Seattle, after serving as Board Chair.

Previously, he served on the Washington State Tourism Advisory Committee, the Washington State Tourism Commission and the Seattle Sports Commission. Active in many philanthropic organizations, Chad and his wife Jennifer co-chaired Seattle Aquarium’s 2012 Splash! Fundraising event, as well as the Celebrity Waiter’s luncheon, benefiting the Leukemia and Lymphoma Association. Chad holds a BA in Business Administration from Seattle University.